Hospitality

Protection for your guests, premises, and operations

The hospitality industry thrives by giving global travelers and guests great service and care. Whether your portfolio consists of regional restaurants and food services or expansive international hotels and luxury resorts, WBN brokers help ensure you manage your complex operational landscape with confidence.
Challenges you’re facing
WBN is the partner of choice for many multinational hospitality businesses because we understand the unique, multi-layered pressures today’s operators and stakeholders face.
Skilled labor shortages

This sector faces persistent challenges in recruiting and retaining workers. A chronic skilled labor shortage not only impacts training costs but how you structure your employee protection and benefits programs.

Thin operating margins

Severe macroeconomic pressures can expose internal vulnerabilities for hospitality businesses. Escalating food, labor, and insurance costs continue to place immense pressure on bottom-line profitability.

Elevated claims volumes

Managing high foot-traffic locations often involves liability and workers’ compensation claims stemming from guest or employee injuries. Such claims are much easier to control when legal, safety, and insurance professionals operate as a coordinated unit.

Opportunities in the industry
As your partner, we help you navigate how to best protect your revenue, infrastructure, and international operations.
Global travel uptake

The global hospitality market is projected to exceed $6 trillion by 2030, presenting massive growth potential. As travel patterns evolve, WBN helps you implement scalable risk solutions that allow you to capitalize on this growth with confidence, ensuring that operational disruptions never stall your momentum.

Infrastructure investment

While the US, China, and Europe lead the global hospitality market, the Asia-Pacific, Latin America, and Middle Eastern regions are growing rapidly due to heavy tourism and infrastructural investments. This expansion drives the need for customized, international risk management programs, with an opportunity to consolidate insurance programs, improving total cost of risk and operational efficiency.

Technology integration

Modern hospitality increasingly relies on digital integration like mobile check-ins and advanced POS systems. As operations grow digitally complex, traditional insurance often leave gaps in coverage for digital assets and business continuity.

How we can help

WBN offers tailored risk management solutions designed around the realities of multinational hospitality, helping operators, franchise owners, and management groups confidently manage evolving exposures, protect people and capital investments, and secure their brand reputation.

Learn more

Comprehensive protection designed for your world

    Asset and Operational Resilience

  • Property (Building, Contents) - Parametric
  • Business Interruption & Extra Expense
  • Equipment Breakdown (HVAC, Boilers, Elevators)
  • Environmental / Pollution Liability (Mold, Legionella)
  • Food Spoilage Coverage
  • Cyber Liability (PCI & Reservation Systems)
  • Liability and Risk

  • General Liability (Premises & Operations)
  • Liquor Liability
  • Excess / Umbrella Liability
  • Commercial Auto (Valet, Shuttle, Delivery)
  • Employment Practices Liability (EPLI)

    Human Capital and Duty of Care

  • Workers’ Compensation
  • Medical Programs (Full-Time & Seasonal Workforce Structures)
  • Disability (Short & Long Term)
  • Life Insurance & AD&D
  • Employee Assistance Programs (EAP)
  • Mental Health Services
  • Wellness & Safety Programs
  • Financial Wellbeing Programs
  • 401(k) & Retirement Solutions

Get in touch

Learn more about our experiences with hospitality clients.