Your WBN questions answered

General FAQs

As a member-owned network of 150+ leading insurance broking and employee benefits firms across 100+ countries, our structure ensures exceptional service quality and responsiveness. Unlike traditional global brokers, we provide you with direct access to market-leading local firms who collaborate seamlessly as one network. Our unique approach combines deep local expertise with global reach, offering you choice of partners in major markets while maintaining strong relationships with carriers worldwide. With $123+ billion in annual premiums placed and 80,000+ employees globally, we deliver the scale you need with the personal touch you deserve.

Contact us for an initial consultation where we'll learn about your program, existing policies, and any gaps or current concerns.

Next, we'll partner you with a lead advisor, headquartered in your HQ country, who will coordinate your global program.

Finally, your lead advisor will help you select your in-country partners to set up your WBN team.

Absolutely, and more. We provide comprehensive solutions across all major lines of business, including:

  • Global risk management and insurance solutions

  • Employee benefits consulting and management worldwide

  • Claims advocacy and management

  • Regulatory compliance across 100+ countries

  • Program coordination and administration

  • Market insights and reporting

Our network manages 3,000+ controlled master programs for property and casualty and covers 4 million lives across 1,200 international employee benefits programs. We also offer specialized products and maintain strong wholesale connections to ensure all your insurance needs are met.

WBN is a member-owned network, which means our member firms have a direct stake in maintaining the highest service standards. This ownership structure ensures that our members are fully committed to collaboration, quality service, and putting clients first. It's a key differentiator that drives our responsive, client-centric approach.

Our quality assurance approach is multi-faceted:

  • Member firms are carefully selected as leaders in their local markets.

  • Each member is reviewed annually by the other members they do business with.

  • Our proprietary technology platforms ensure transparency and visibility.

  • We have standardized processes across our global network.

  • We facilitate continuous collaboration and knowledge sharing between members through our conferences.

Yes. We offer choice of partners in major markets, allowing you to select the firms that best match your needs. Your lead advisor will help you evaluate and select the most appropriate partners from our network of market-leading firms, ensuring the best fit for your specific requirements and local market conditions.

We have a clear process to ensure continuity of service:

  • Our network members are continuously evaluated based on quality of service and their commitment to our membership requirements.

  • If an acquisition occurs, your service continuity is our top priority - we don't require you to move your business.

  • After any acquisition, we evaluate the whether the acquired member is still suitable as a network member.

  • If needed, we can seamlessly transition your program to another high-quality member firm in our network.