Chief Executive Officer
Francie joined WBN in July 2015 as President and Chief Operating Officer following a 23-year career at AIG, first as a Senior Multinational Account Executive, followed by 7 years as Vice President of Global Commercial Distribution, where she managed AIG’s Independent Broker Network relationships. She also previously served as Director of Cross Selling at ALICO, working closely with AIG’s Property Casualty and Benefits Division.
At WBN Francie is responsible for creating, leading and executing the vision and strategy to grow WBN and increase its global reputation, representing WBN in industry relations, promoting and expanding WBN membership, carrier relationships, governance, conference development and member activities.
Bruce has over 40 years of insurance industry services experience that combines extensive business and operational expertise with demonstrated leadership and Board level responsibility in both the national and international insurance communities. He co-founded and built ABD Insurance and Financial Services (ABD), a $186M insurance brokerage, into one of the top 14 insurance brokers in the United States, then acquired by Greater Bay Bancorp in 2002, and later by Wells Fargo as part of its acquisition of Greater Bay Bancorp. In 1995, Bruce established the U.S. arm of WBN and subsequently served as CEO, Member of the Global Executive Committee, and Member of the Global Board of Directors.
Global Property & Casualty Consultant
Based in London, Toni works with all Property & Casualty members and premier sponsors on cross-border training, new business opportunities and strategic engagement.
Toni also spearheads the WBN European and US Canadian Steering Committees, focusing on priority topics in the regions.
Toni [formal name "Antoinette"] runs Gambonini Consulting Ltd, started with the express purpose of teaching insurance brokers and agents how to do international business on behalf of their clients, spent 4 years with Assurex Global as Director of its Europe, Middle East and Africa Region, where she was responsible for facilitating relationships between members and carriers, wholesalers and brokers outside the network, as well as for global relationships with AIG and Chubb. Before that, she was Director of Operations, Commercial & International for Barney & Barney in San Diego from 1985 to 2008 and built their International desk.
Alan Fergusson joined WBN at Employee Benefits Director in 2019.
Alan previously served on the WBN board until 2018, while he was a managing director of Mattioli Woods, and he played an important part in setting the strategic direction of WBN’s Employee Benefits function.
He came to Mattioli Woods after selling to them the business he built, Kudos Financial Services, in the United Kingdom. With decades of global industry contacts, and deep understanding of the challenges facing both companies and their advisors in the international benefits market, he is well-suited to leading the growth of EB at WBN.
RICHARD A. DUFFY
As Director of Communications, Richard brings over 35 years of experience in insurance, both in management roles at major multinationals across several industries, and as a consultant to enterprises from start-ups to global leaders in their fields. Richard’s deepest expertise is in the employee-benefits insurance arena, and he also has worked on the P&C side, including product liability and specialty lines.
Richard holds undergraduate degrees from the American University of Paris and Tufts University, and earned his MBA from Boston College, with a concentration in multinational marketing. He is fluent in French and Spanish.
Richard expands WBN’s visibility through branding initiatives, press releases, and announcements to major insurance carriers—among a wide variety of other opportunities to communicate the WBN value proposition. He works with Key Sponsors to promote their strategic engagement with WBN, and provides communication tools for the WBN conferences. Richard teams with WBN members in leading the Communication Advisory Committee, onboarding new members, and developing client testimonials that speak to the value of WBN in their cross-border business.
Robert has been WBN’s Technology Director since 2013, maintaining the WBN website and WBNet, our online insurance collaboration software, for which he also provides demonstrations at the request of WBN members. Additionally, he developed and maintains WBN’s 360 Peer Review Surveys, WBN Conference Satisfaction Surveys, and sets up and manages the software application that is used at the semi-annual WBN Member Conferences, as well as providing IT support for the WBN main office administration.
Schyler joined WBN In 2012. In addition to managing the Central Office and providing administrative support to the Management Staff, she coordinates the extensive activities involved with WBN’s primary meetings, including the semiannual Global Conferences and the midyear Board Meeting, as well as most of the communications with members, insurers and other stakeholders.